BDBet Privacy Policy – How We Protect Your Data

This Privacy Policy explains how bdbet ("we", "us", "the Platform") collects, uses, stores, and protects the personal data of players who register and use the bdbet platform at bdbet.one and through the official bdbet mobile application.

bdbet is committed to handling your personal data responsibly. We collect only what is necessary, store it securely, and never sell it to third parties. This policy is written to be clear and readable — if anything is unclear, please reach out to our support team.

By creating an account on bdbet or continuing to use the platform, you confirm that you have read and understood this Privacy Policy. This policy should be read alongside the bdbet Terms and Conditions.

bdbet collects personal data in two ways: data you provide directly when registering or using the platform, and data collected automatically through your use of the site or app.

Data you provide directly:

• Full name as registered on your mobile money account
• Date of birth (for age verification)
• Mobile phone number linked to your bKash, Nagad, or Rocket account
• Identity documents submitted for KYC verification (national ID, passport)
• Account login credentials (password is stored in encrypted form only)
• Communication records when you contact bdbet support

Data collected automatically:

• IP address and approximate location (country/city level)
• Device type, operating system, and browser version
• Pages visited, time spent on the platform, and features used
• Betting and gaming activity logs
• Session duration and login timestamps
• Cookie and tracking data (see the Cookies section below)

bdbet uses your personal data for the following purposes only. We do not use your data for any purpose not listed here without first obtaining your consent.

• Account management: Creating and maintaining your bdbet account, verifying your identity, and processing your deposits and withdrawals.
• Platform operation: Processing bets, settling winnings, applying bonuses, and providing access to all games and sports markets.
• Fraud prevention and security: Detecting and preventing fraudulent activity, bonus abuse, money laundering, and unauthorised account access.
• Legal compliance: Meeting our obligations under applicable anti-money laundering (AML) and know-your-customer (KYC) regulations.
• Customer support: Responding to your queries, resolving disputes, and improving the quality of our support service.
• Platform improvement: Analysing how players use bdbet to identify bugs, improve features, and optimise the user experience.
• Responsible gaming: Monitoring betting patterns to identify players who may need support and to enforce self-exclusion requests.
• Communications: Sending you important account notifications, security alerts, and — where you have opted in — promotional offers.

The table below summarises the key data types bdbet collects and the specific purpose for each.

bdbet does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Your data may be shared in the following limited circumstances only:

• Game providers: When you play a game powered by a third-party provider such as Playtech, limited session data is shared with that provider to operate the game. These providers are contractually bound to handle your data securely and not use it for any other purpose.
• Payment processors: Transaction reference data is shared with bKash, Nagad, or Rocket solely to process your deposits and withdrawals.
• Fraud prevention services: Anonymised or aggregated data may be shared with fraud detection partners to protect the platform and all players.
• Legal authorities: bdbet will disclose personal data to law enforcement or regulatory authorities when required to do so by a valid legal request or court order.

Your personal data is stored on secure servers. All servers used by bdbet are protected by industry-standard security measures including firewalls, intrusion detection systems, and regular security audits.

bdbet retains your personal data for as long as your account is active and for the legally required period after account closure. Specific retention periods are outlined in the Data Usage Summary table above. Once the retention period expires, your data is securely deleted or anonymised.

• Transaction records are retained for 7 years to comply with financial regulations.
• KYC documents are retained for 7 years after account closure.
• Betting activity logs are retained for 3 years after account closure.
• If you request account deletion, non-legally-required data is deleted within 30 days.

bdbet uses cookies — small text files stored on your device — to make the platform work properly and to understand how it is being used. We use three categories of cookies:

• Essential cookies: Required for the platform to function. These keep you logged in, maintain your session, and remember your language and display preferences. These cannot be disabled without breaking core platform functionality.
• Analytical cookies: Used to understand how players navigate the platform — which pages are visited most, where players encounter issues, and how long sessions last. This data is aggregated and anonymised. It helps bdbet improve the platform over time.
• Security cookies: Used to detect and prevent fraudulent activity, including bot detection and login anomaly monitoring.

bdbet does not use advertising cookies or third-party marketing trackers. You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the platform normally.

bdbet takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your data:

• SSL/TLS encryption: All data transmitted between your device and bdbet's servers is encrypted using SSL/TLS protocols.
• Password hashing: Your account password is never stored in plain text. It is hashed using a strong one-way algorithm before storage.
• Two-factor authentication: bdbet supports mobile OTP verification for account login and withdrawal requests.
• Access controls: Only authorised bdbet staff with a legitimate need can access player account data. All access is logged and audited.
• Regular security audits: bdbet's systems are subject to regular internal and third-party security reviews.

Despite these measures, no system is completely immune to security risks. If you suspect your account has been compromised, change your password immediately and contact bdbet support.

As a bdbet player, you have the following rights regarding your personal data. To exercise any of these rights, contact bdbet support — requests are processed within 30 days.

bdbet is strictly for players aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a player is under 18, their account will be closed immediately and any data collected will be deleted, except where retention is required by law.

If you believe a minor has registered on bdbet, please contact our support team immediately so we can investigate and take appropriate action.

bdbet may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When material changes are made, we will notify registered players via their registered mobile number or through a notice on the platform.

The updated policy will be published on this page with a revised effective date. Continued use of bdbet after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how bdbet handles your personal data, please contact our support team. We aim to respond to all privacy-related requests within 30 days.